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Once your order is dispatched, you'll receive a confirmation email containing a link to track your order status in real time. Alternatively, you can visit Elegance-urban.com and select "Track your order" from the menu to monitor your delivery progress.

If you have any questions or need support, our customer care team is happy to assist you. Simply send us an email at support@elegance-urban.com or fill out the contact form on our website—we’re here to help.

Our sizes run true to size, so you can confidently choose the size you usually wear.

For example, if you typically wear a size L, simply select L.

If you're between sizes, we recommend sizing up for the most comfortable fit.

For instance, if you’re in between M and L, go with size L.